If you call in or telephone you will be given an appointment as soon as possible with the doctor of your choice. We recommend that you see the same doctor whenever possible; it is helpful for both you and your doctor to get to know each other well.
Please remember that an appointment is for one person only and an additional appointment should be made if more than one person is to be seen.
Appointments can be made Monday to Friday 8.30am - 5.30pm.
Urgent problems will be seen the same day by whichever doctor is available.
If you are unable to keep your appointment, please cancel as soon as possible so that it may be offered to someone else. If you wish to have a chaperone present during examination, please contact reception for details.
We have made significant improvements to our appointment system and have reduced our waiting time for appointments. We have reorganised our appointment system to enable patients to either forward book their appointment or be seen on the day they phone. This will be monitored on an ongoing basis and we would appreciate your support and co-operation. As a result, we are continually working to improve our appointment system and to make sure that our patients have access to the right care at the right time by the appropriately trained member of clinical staff. This does not always have to be a doctor. It is now practice policy for our reception staff to ask more questions - they are not trying to be obstructive, they are merely trying to help ensure that you see the appropriate Clinician for your needs. Please note that our practice nurses and podiatrist are highly skilled in their own right and do offer certain appointments which were previously dealt with by our doctors. Please enquire at reception.
Appointment Booking-In System
We have installed a new touchscreen software to enable our patients to book themselves into their appointment without attending the reception desk. For further information please enquire at reception.